Privacy Policy

1. Introduction

Welcome to WatSayPay ("we," "our," or "us"). WatSayPay provides an executive invoicing, quotation management, and WhatsApp billing platform for businesses, agencies, and independent professionals.

This Privacy Policy applies to our website at wappay.ae, companion mobile applications, and all related services, features, and tools.

2. Information We Collect

We collect information to deliver, secure, and personalize our billing and invoicing services:

• Account & Business Profile: Name, company name, email address, phone number, logo, Tax Registration Number (TRN), and banking details provided during setup.
• Invoicing & Client Metadata: Client contact details, quotation items, invoice numbers, amounts, tax calculations, and status records.
• Mobile & Technical Diagnostics: Device model, OS version, app version, network connectivity status, and crash/diagnostic logs collected strictly for security, stability, and bug fixes.

3. How We Use Your Information

Your information is used strictly for legitimate business and operational purposes:

4. Data Security & Confidentiality

We implement industry-standard security safeguards to protect your business data:

• Encrypted transmission via HTTPS / TLS 1.3 for all web and mobile API requests.
• Encrypted authentication tokens and secure password hashing algorithms.
• Strict tenant isolation to ensure your business data is never shared across organizations.

5. Data Sharing & Third Parties

We do not sell, rent, or monetize your personal or business data under any circumstances.

Data is shared only with trusted infrastructure providers (e.g. cloud hosting services) necessary to host and run the application, or when explicitly requested by you (e.g., sharing an invoice via WhatsApp).

6. Data Retention & Account Deletion

You retain full ownership of your data. You may request access to, export, or complete deletion of your account and all associated invoicing records at any time.